Archive for the ‘Cultural’ Category

Intellectual Property Rights and the Impact on Corporate Innovation in China

Saturday, April 5th, 2008

“If nature has made any one thing less susceptible than all others of exclusive property, it is the action of the thinking power called an idea, which an individual may exclusively possess as long as he keeps it to himself; but the moment it is divulged, it forces itself into the possession of everyone, and the receiver cannot dispossess himself of it.” – Thomas Jefferson

IPR
Photo by Fatty Tuna

China is often admired for its vibrant variety of cuisine, a long and enchanting history, delicate ceramic, silk, and other cultural arts, not to mention, a vibrant street market of cheap copied DVDs, pirated software, and fake designer clothing. The dichotomy of rich cultural heritage based in Confucian and Daoist doctrine paired with an almost flagrant neglect for characteristically “western” values for intellectual property rights (IPR) can surprise the unassuming visitor. The fakes, the poor product quality, and an apparent disregard for IPR make foreign governments and businesses unsure of China’s innovation potential. Understanding the past, present, and future of China IPR is key to successful business in China.

Foreign media consistently overwhelms the international community with impressive statistics of China’s growth. That growth is enthusiastically fueled by continual investment from the world’s multinational corporations in the new “socialist economy with Chinese characteristics.” Depending on the source, China’s GDP growth hovers at just a fraction under 10% year-on-year – a record for a country’s development by almost any standard. The so-called “gradualist-reform” inspired by Deng Xiaoping’s famous Southern Tour in 1992 and subsequent opening of the economy that led to China’s eventual inclusion in the World Trade Organization in 2001 has attracted a frenzy of foreign direct investment and an overall global rush to enter the China market. Annual factory growth, though slowing in recent months, holds steady at around 17% while export growth hovers around 20-30% . It wasn’t long before the world recognized China would become the “factory of the world”. The technical competitive advantages of companies opening facilities in China rolled in on waves of technology and intellectual property transfer. Literally millions of China’s poorest citizens were trained to operate all manner of machinery in order to manufacture anything the world ordered.

The more Gucci pocketbooks and James Bond movies China’s workers manufactured, the more local people realized they might like one or two themselves. After all, a fake Rolex from one of the original Rolex factories really didn’t seem so different from the real thing sold for thousands times the price in downtown London. Fakes and counterfeit products are good export moneymakers too. In fact piracy and counterfeiting has been consistently on the rise since China took the title from Taiwan, Russia, and Southeast Asia. The Geneva Chamber of Commerce claims that 7% of all global trade is counterfeit goods. Estimates put foreign firm’s losses at $20 billion annually with two out of five companies losing more than 20 percent of their local revenue sometimes reaching as much as $150 million annually. And this isn’t just fake CDs and DVDs. Half the motorcycles sold in the China market are imitations of Japanese Yamaha and Honda. 97% of 1300 synthetic medicines produced in China are copies. High-technology items, such as microprocessors, are knocked off as well, modified to accommodate pirated components in video game consoles or computers thereby creating a value-chain based on piracy. There’s often no way to reliably tell if a product is real or not. Of course, most people probably wouldn’t be surprised to know that the “US-based Business Software Alliance claims that 96 percent of China’s software is illegally copied.” A CD of software on the street sells for less than a dollar and legitimate stores are virtually nonexistent. The processes for mitigating the mass IPR problems are weak at best. It can take five to six years in China to successfully remove a bad-faith trademark that violates IPR. Counterfeit products take up valuable Chinese domestic market share and are also aggressively exported overseas creating a real problem for both Chinese and foreign companies trying to leverage corporate intellectual property in China. (more…)

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Monday, December 10th, 2007

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孙子兵法 Sun Tzu The Art of War in Business

Saturday, December 8th, 2007

sun_tzu

I’m excited to take part in this year’s Lingnan Sun Yat-sen INDUSTRAT competition. Though the course may be an elective and I’ve already taken the required number of MBA elective courses (actually well over the required three), I was compelled to sign up. I’m interested to see what a “capstone” course for an MBA could be all about. I’m also a little scared to think that this intense four-day simulation could test all the things we’ve learned in this MBA over the past year and a half. A guest professor in from Hong Kong coupled with a famous simulation program developed by the great minds at one of the world’s best business schools, INSEAD, makes me more than a little curious about the 2007 Business Strategy Simulation.

I remember it was a mad rush to register for the class when it came available. A new online registration system at Lingnan like any new online system, didn’t work when it was supposed to let us sign up for the course. With suspense building, when the course finally was released to the Lingnan masses, it was a swift dash to find an open cable port for the student’s laptops and log in to the system. I slipped in the course just two people from the course limit.

And I’m glad I made it. It was enough to pique my interest when I first received the preparatory course materials for this course – 孙子兵法 or The Art of War by Sun Tzu (full text translation). A longtime enthusiast of Chinese philosophical thought, I was delighted to learn this strategy course wouldn’t be all about western ideas but would focus on possible the father of all strategic thought, Sun Tzu.

I’ve advocated before that I think Lingnan should focus more on some of the decidedly Chinese contributions to management theory and practice. The emphasis these days in MBA programs is so much focused on the ideas of a bunch of gray-haired white guys. The world is waking up slowly to the fact that China has a lot more to offer to the greater education community. This course is just one example.

The professor, 赵越 Oliver Yue, got me interested the minute he walked in the room and started to introduce himself. I was particularly inspired by what he claims is a theme in his life stemming from the repetition of a particular Chinese radical in his name, 走 which means to go or walk or otherwise indicate movement. Whether inherited from birth or motivated by the aspirations of his parents, Dr. Yue, makes a point to live his life reflecting a common Chinese proverb, 读万卷书,行万里路 or read 10,000 books, travel 10,000 miles. I don’t know about the books (though a PhD probably gets close), but he’s certainly made his round of travels. He’s been to all seven continents and snapped some fantastic photos along the way. Now, a man who lives by such mantra, enjoys the art of photography AND studies the application of ancient Chinese philosophy to modern business is a man of interest in my book.

In fact, not only do a frequently quote the same Chinese proverb and take gazillions of travel photos, but it was just yesterday that I gave a very similar final presentation in my Strategic Management class on the management interpretation of The Art of War. I was surprised to learn that the Dr. Yue’s lesson preparing us for the first day of simulation drew some very familiar connections in strategy with Sun Tzu.

In many ways I agree that a war’s battlefield can be much like the business environment (孙子管理思想?). Perhaps Sun Tzu’s most famous line 知彼知已者,百战不殆 epitomizes the importance of having valuable information both about your own company and your competitors (to include customers, users, key actors, suppliers, etc.). To evaluate yourself, your enemy and the environment, Sun Tzu tells us凡此五者,将莫不闻,知之者胜,不知者不胜.

There is no general who has not heard of these five factors. Yet it is he who masters them that wins and he who does not that loses. When assessing the outcome of a war, compare the two sides in terms of these factors and appraise the situation accordingly.

The five factors he refers to are now often quoted in business strategy texts. 故经之以五事,校之以计而索其情:一曰道 – The Way, 二曰天 – Heaven, 三曰地 – Earth, 四曰将 – Command, and 五曰法 – Doctrine.

Modern theorists (relatively modern that is compared to 300 BC) have developed strategy frameworks that conveniently match some of The Art of War’s basic ideas. 天者,阴阳,寒暑,时制也. Dr. Yue highlights the relationship between Master Sun’s factor of “heaven” and David Baron’s market and non-market environment summarized in the acronym PEST – political, economic, social, technological not to mention the public and the media. Not only do these aspects affect the “business climate” represented by the heaven factor but we can also consider Michael Porter’s 5 Forces – Suppliers, Buyers, New entrants, Substitute Products, and Competition.

Modern theory coincides even more with Sun Tzu’s famous work. Henry Mintzberg’s Five P’s, Perspective, Position, Ploy, Pattern, and Plan match almost perfectly with Sun’s 5 factors, respectively. 道者,令民与上同意也。故可以与之死,可以之生,而不畏危. The Way can be compared to modern corporations’ core competencies and social responsibility. 地者,远近,险易,广狭,死生也. The idea of Earth representing distance, terrain, land, and place can be related to the company through internal analysis of resources, labor, capital, transportation, etc. Jay Barney uses such a resourced-based view to evaluate a firm’s financial, physical, human, and organizational capital thereby helping companies capitalize on resources with value, rarity, imitability, and organization. 将者,智,信,仁,勇,严也. Command, on the other hand, is the ability of the company leadership to implement strategy using the five characteristics of a general that also apply to any organization’s leaders:

Wisdom – recognize changing circumstances, active involvement in planning process
Sincerity – towards employees for soliciting their feedback and input
Benevolence – incentive system
Courage – no hesitation to make decisions which capitalize on an opportunity
Strictness – discipline for self and others

法者,曲制,官道,主用也. The last of the five factors, doctrine, is modifying the structure of the organization to facilitate strategy. This must happen at all levels of the organization: corporate, business, and functional. Though Sun likely didn’t have common business-level strategies in mind when he penned his words, concepts of specialization, diversification, integration, outsourcing, and strategic alliance are found in cryptic form throughout the text. Gary Hamel’s idea of Business Concept Innovation (BCI) is but one way to create a unique strategy that creates competitive advantage over competitors.

Sun Tzu tells Generals to evaluate the competition with the five factors by asking a series of questions. These questions can be directly related to key business strategy concepts:

Vision/Core competencies – Which sovereign possesses more moral influence?
Leadership – Which general is more capable?
Market/Resources – Which side has the advantages of heaven and earth?
Organization/Structure – Which army is better disciplined?
Competitive advantage/training – Whose troops are better armed and trained?
Incentives/Vision – Which command is more impartial to meting out rewards and punishments?

Even though we may evaluate our company today based on these questions and factors and then create an ideal strategy, tomorrow the environment could change. 夫兵形象水. 水因地而制流,兵因故变化而取胜. As the water changes its course in accordance with the contours of the terrain, so a warrior changes his tactics in accordance with the enemy’s changing situation. A business must have similar flexibility to realize strategy is fluid and ever-changing.

It’s amazing a text from over 2000 years ago still holds such significance in world affairs. The interpretations and applications of this little book are very practical for any business, small, medium, or large. I look forward to analyzing this simulation more and finding inspiration in this ancient wisdom.

Guangzhou vs. Shanghai

Wednesday, November 7th, 2007

Where to start a business in China – PRD or YRD

Zhongxin

In most foreigner’s eyes, the subject of this article is hardly even a consideration. For most westerners not familiar with China, there are only two cities in which to do business – Shanghai and Beijing. In fact, outside of these two internationally well-known metropolises, few would be pressed to name other big cities in China. But rising real estate prices and a quest for even cheaper Chinese labor, has led some western investors looking elsewhere in the vast Middle Kingdom to start business. Shanghai has long been known as the financial center of China with a blossoming skyline of modern skyscrapers with bars and restaurants to rival New York City. But what most foreigners may not realize is that Shanghai has not always been known as a business capital.

Geographically and often quite politically isolated from the northern powerhouses, Guangzhou was actually the first city in China reputed for business. Without going into too much history (admittedly I’m no expert), Guangzhou was one of the first cities in China to open to the outside world in the 1600s where it was designated one of the only trading cities where foreigners could come onshore and conduct business. The silk, porcelain, and opium trade led to the war with the British that eventually conceded the territory of Hong Kong to the imperialists. This official foreign port only gave the business-minded Cantonese an excellent means to continue doing what they do best – making money.

Today, the people of Guangdong province have a reputation in China identifying them as the most skilled business people. The people of Chaozhou, a city north of Guangzhou are actually referred to in an ancient proverb as the “Jews of China” (in a good sense – meaning throughout China they are most skilled at business). While Shanghai has succeeded in recent years in attracting big foreign investment, Guangzhou has always been a place of entrepreneurs and opportunity.

Professor Jiang Lin 林江 at the Lingnan IMBA program at Sun Yat-sen University in Guangzhou recently gave a seminar detailing the differences in culture between Guangzhou and Shanghai that give Guangzhou it’s edge in entrepreneurial business. Prof Lin has done vast research on Chinese politics and the interaction with business. He currently teaches a course titled “Critical Issues” at Lingnan where he explores these interactions. Prof Lin was the official translator for Yuan Geng, one of the key figures credited with giving rise to Shenzhen SEZ – the first special economic zone in China that contributed to the recent economic boom. Prof Lin regularly consults leading foreign companies in Guangzhou such as Honda and Toyota on their business strategy in China. He was also the consultant to the key Dongguan investor in China Digital TV, a corporation that after listing on the NASDAQ exchange increased by over a factor of ten in value. His experience and expertise well qualifies him to compare the advantages and disadvantages of incorporating a business in Guangzhou or Shanghai.

Below are some of the main characteristics of Guangzhou’s business culture. First and foremost, Guangzhou is a city that support and encourages entrepreneurs and small businesses. Foreign companies or just those with a good idea may like to consider Guangzhou as a possible location.

- Local Guangzhou people have learned from Hong Kong how to do business – this is a classic case of the chicken or the egg – did the Cantonese learn from Hong Kong or were the Cantonese always just so good – the most efficient port in the world has given Guangdong a wealth of international business experience – while Hong Kong has morphed into more of a regional financial center, Guangzhou remains the mitochondria power supply behind the Pearl River Delta. Guangdong has the highest GDP of any province in China and was the first to surpass the 10,000 USD mark a couple years ago.

- Guangzhou has long-established relationships between business professionals and government officials – separated from Beijing, Guangdong government is intertwined with local business. Being so far from the national government, Guangzhou officials rarely have much opportunity for promotion beyond the provincial level. And they like it that way. Entrepreneurial ventures throughout the city guarantee the government officials have a great opportunity to make money themselves – far supplementing their modest government salaries.

- Shanghai government emphasizes support of state-owned businesses – most of the financial services in the city go toward these largely inefficient enterprises. While Louis Vuiton and Rolex may be common storefronts in Shanghai, the city harbors few local Chinese brands that are now gaining international recognition.

- The PRD contains the most Small and Medium Enterprises (SME) of any other province and financial institutions are used to lending to these entrepreneurial outfits.

- Guangdong people are well-traveled – the majority of Chinatowns around the world speak Cantonese. Why? Because Cantonese people have a reputation for chasing opportunities and going where money can be made. Many of those people return – many do not – this creates a network of Chinese all over the world that contributes to the business success back home.

- Guangzhou is a city of immigrants – like any land of opportunity, Guangzhou attracts people from all over – most of which are from neighboring provinces. People travel to Guangzhou from within China to seek opportunities in the big city. This creates a culture of diversity, tolerance, openness, and pragmatism. No one speaks perfect Mandarin and rarely do visitors encounter a snobby elitism sometimes characteristic of Beijing natives.

- Basic infrastructure is some of the best in China – perhaps due to the proximity to Hong Kong, Guangzhou boasts the fastest subway line in the world, some of the world’s tallest buildings, and a modern, efficient transportation network.

- A mild climate keeps Guangzhou natives and outsiders coming back (the summer heat also keeps people away!)

On the other hand, there are three main points about Shanghai culture that give it advantages over Guangzhou.

- Traditionally known for its “haipai wenhua”

- Shanghai blends the best of northern and southern business culture – while Guangzhou may specialize in entrepreneurship, Shanghai takes the best of Beijing’s talent for long-range planning and patience and balances this with a southern drive for quick returns and high profits. Guangdong tends to attract 3-year-or-less investments less inclined to make long-term high-tech investments.

- Strong central government connections – In China, guanxi can be everything – Shanghai officials and businesses maintain many high-level relationships with Beijing authorities – this allows for easier granting of national certifications and business permissions. Over 4000 central government officials hail from Shandong province and therefore have roots in Shanghai.

- Though Guangzhou attracts much immigrant labor, Shanghai is a national source of talent. Guangzhou’s entrepreneur culture puts less emphasis on education and more on practical skills and vocational studies. Guangzhou youth are born to parents who made their success through hard work and clever business savvy. Shanghai students excel in engineering and sciences.

A moon festival poem

Wednesday, September 26th, 2007

mid-autumn_moon_festival

Happy Mid-Autumn Day Festival! 中秋节快乐! Quick, give away all your mooncakes before it’s too late!

但愿人长久

千里共婵娟

Translation:

Wishing though we are far away

we can still gaze together at the same moon

Repatriate Games

Sunday, July 29th, 2007

homeward

Cultural differences between the US and China as observed after a 2-year hiatus

Some people say the culture shock you go through when you move overseas can be tough. Others say the move back home is equally if not more difficult than adjusting to a foreign country. After my longest stint overseas (right now at 24 months) so far, I’m headed back for a brief recharge in my home country for a couple weeks. I have a good excuse. It’s my little sis’ wedding and we welcome the opportunity to travel the 15+ hours to help her celebrate and see what all we may have missed back home.

Already, I think we’ve really fully adjusted to our Chinese way of life. Gone are the days of never-ending frustration and confusion. We can say with confidence that we’ve settled into China and are comfortable where we are. But that doesn’t mean we haven’t learned to adapt to certain things that are just a way of life in China.

As we repatriate over the next few weeks, I’m keeping a running list of the things that jump back out at us about the differences between the “new reality” and what it used to be like.

Thermostats – It’s funny how I’ve actually started to feel guilty about turning on my A/C units in the Chinese apartment. It must be something about the fact that my fellow classmates all live in the dorms and have nothing but a rotating fan all summer to keep them cool in the 40+ degree Guangzhou heat. In fact, they’ll even forgo lights during the day to save electricity. But, I’ve really forgotten what it’s like to have a good night’s sleep where I don’t wake up with frozen feet, a sweaty pillow, or a dry hacking cough. The A/C units (if you’re “privileged” enough to have one) are normally free-standing or mounted on the wall. They’re all remote-controlled but each-one is regulated by its own thermostat. The heat ensures they never really throttle back and certainly never turn off. For the first time in 2 years, I slept in a thermostat-controlled, central-air cooled room on a mattress that wasn’t harder than the floor. Ahhh, repatriation.

Fast food – food that is really cooked fast – particularly that food that isn’t a chain store like McDonald’s or Carls Jr but more like a small Mexican restaurant that whips up authentically tasty tacos in just a few minutes. Then being able to pick up your food and eat it on the run.

Common courtesies – opening a door, crossing the street, picking up a heavy bag, etc. We find we’re downright rude to retail store employees. We’ve learned to ignore the pestering hawkers in stores all over China.

Cell phone coverage – amazing what a communist regime can do for cell access A N Y W H E R E in the country. The US wireless competition seems to guarantee that you won’t get good access in 95% of the places you travel in the USA and even indoors. China’s mountain peaks all have 4-bar coverage!

Anxiety about petty theft – we’ve been trained through experience in China to always be suspicious of everyone – you can lose your cell phone or wallet just turning your head. The average citizen appears to be a lot more trustworthy in the US.

Traffic – even the busiest Chinese cities don’t have nearly the volume of parking lot traffic in America’s biggest cities like Chicago and D.C. Hundreds of days worth of time are wasted in an American’s life just sitting in suburban traffic.

Salad – more specifically food prepared raw with fresh ingredients – minus the gut-wrenching sickness afterwards

Bathrooms – the almost guaranteed existence of soap and paper towels. I find I’ve developed an instinct to avoid searching out a bathroom while outside the home in China – the conditions are never satisfactory in China and the chance of having to squat is very high – I avoid it like the plague.

Automatic things – faucets, escalators, and DOORS – I’m continuously surprised when a door opens automatically at the supermarket or hospital.

Farts – finally, something in the food in the USA, gives me (and perhaps others) frequent and potent odorous flatulence. Dunno why.

Cheap stuff – that isn’t so cheap. Things like key chains, magnets, stickers, buttons, etc. are all made for cents in China is sold for a killing in the USA. Managed to blow a total of 100 USD on “cheap souvenirs” for my Chinese colleagues!

Currently sitting in Delaware via St. Louis, Alabama, and D.C. Patiently awaiting a flight to Turkey via Germany. Plenty of time to continue observing these foreign Americans!

The China Dreamblogue

Thursday, July 5th, 2007

dreamblogue

Our friend is launching a most ingenious and magnanimous venture. It’s not of the type that you read about every day in MBA case studies. Sure, it’s still about making money. But this money is for a great cause.

Anyone who’s traveled outside of China’s biggest cities is abruptly shocked by the abject poverty of the people in the thousands (millions?) of small villages. Many have missed the China fast train to development. Lonnie over at OMBW, the famous American Professor in China, is behind this effort. Through the support of various charitable contributors, The China Dreamblogue is raising money through advertising for students in China and all over the world. Lonnie’s idea is a noble and novel concept that draws on his expertise as an SEO pro and his connections with influential bloggers, educators, and professionals all over the globe.

I encourage you to check out the site and become a regular visitor/contributor. The Dreamblogue is something that could really happen with the support of a social network of cyberspace billions. Here are some details from the Dreamblogue site about the project:

The Dreamblogue is a simple concept. After a specified period of time (maybe once a month or once a quarter), we’ll select a contributor who will win a prize donated by one of our charitable sponsors. We hope to give away vacations to China, scholarships to study abroad, technical equipment, software and cutting-edge gadgets that will appeal to our broad demographic. We want to attract a Postsecret-type http://postsecret.blogspot.com interest in our blog that will drive enough traffic that we can generate advertising revenue to give to educational and medical concerns. All of the money generated from these sources will go directly from Feedburner and Blogads to the 501(c)3 charities we support—we will never directly handle the money. Funds will go to our partners The Library Project, which builds libraries in orphanages and rural schools all over China and Asia, and to The Reading Tub, a charity that promotes children’s literacy in the United States.

The world is cubic

Tuesday, July 3rd, 2007

cube_world
How technology globalization can be so square

It isn’t round like Columbus said it was. It isn’t flat like Thomas Friedman explains it is in his bestselling book. The world is cubic. Well maybe not exactly cubic. Perhaps more like a die with rounded corners. And I’m not too sure that there are exactly six sides either. But the world is definitely still some sort of polyhedron. Not round. And definitely not one-dimensionally flat.

What am I talking about? I’m referring to Mr. Friedman’s last in his list of “flatteners” that contribute to globalization in business. What he calls the “steroids” that put the power behind other globalizing factors like outsourcing, open sourcing, and supply chaining. The steroids are things like PDAs, iPods, VOIP and other technology that enables globalization. Despite the wizardry of these gadgets and gizmos, they still manage to keep our world decidedly cubic – with very distinct faceted sides. (more…)

Global Attitudes Toward China

Monday, July 2nd, 2007

对中国世界的人有什么意见?看这里

Pew Research Center in Washington just released a “47-Nation Pew Global Attitudes Survey” titled “GLOBAL UNEASE WITH MAJOR WORLD POWERS. Below are some excerpts from the survey summary that relate to China. The full 129-page report can be found here.

A 47-nation survey finds global public opinion increasingly wary of the world’s dominant nations and disapproving of their leaders. Anti-Americanism is extensive, as it has been for the past five years. At the same time, the image of China has slipped significantly among the publics of other major nations. (more…)

Managing Dragons

Friday, June 29th, 2007

dragon_boat_festival

Dragon boating lessons in leadership and management

I have always been fascinated with outdoor sports. Something about getting out there and exploring a new running trail, scaling a route up a new rock, or steering a mountain bike down a new path. It’s exciting to see nature’s scenery from behind a sweaty brow and a rapidly beating chest. Moving to China limits the opportunities. The crowding factor caused by four point three billion reduces the opportunities. Then came the dragons.

Every June in southern China is the duanwu festival. An ancient legend of a desperate poet and a mourning village is the history behind the festival. The modern reincarnation is a lively day of glutinous rice, thrashing water, and finely-tuned muscular bodies. Oh, and the boats. 端午节 or the Dragon Boat Festival carries on customs that have been around for Chinese millenniums. Most exciting of all are the exquisitely decorated and unbelievably long dragon boats 龙舟. They parade back and forth on rivers and lakes all over south China beating their enormous drums as hundreds of men (and now women) paddle and propel the dragons forward with each synchronized arm rotation.
(more…)